FAQ
Here are some short list of our most frequently asked questions for your quick understanding.
Frequently Asked Questions
Are you a factory or trading Company? How many people work in your company?
We’re over 14years professional backpack factory in quanzhou with over 80-100 regular wokers.
What products does your factory especially make?
We are specialized in Backpacks, Laptop Bags, Travel Bags, Duffel Bags, School Bags, Cooler Bag, Trunk Organizer Bags, Functional Bags and all Sport Outdoor Bags.
Can you add my logo on bags (backpack ) i want ?
Yes, customized logo always welcome. Silk printing, Sublimation, Embroidery, Rubber patch, Metal pacth etc.
What is your sample lead time and bulk bags manufacturer?
5-7 days for sample;
25-45days for bulk order production.
Can you help me make my own design? How about the sample fee?
Sure. We have a professional development team to design new items.You can tell me your idea or provide us the drawing draft. We usually will charge $30-$100 on different items, and it will return you back when bulk order placed.
How do your factory do regarding quality control?
We’re 100% responsible for the damaged goods if it’s caused by our improper sewing and package.
How can you protect my designs and my brand?
We never share your designs with other clients and treat each customer individually. We are happy to adhere to your requirements with regards to intellectual property and privacy
Can I make my customized items?
Yes, OEM & ODM service accepted, we offer customized logo / size / color etc for your demand.
How can we make sure that the money is safe and the quality is good?
If the quality of the goods does not match the standards set in the contract, the buyer will be eligible for a refund within 30 days after receive the goods.
Can your product pass EU or American requirement?
Yes, our product can meet REACH, Phthalate, AZO free, Low Cadmium, Low Lead, PAH etc on you request.
Need assistance before quote request?
Not sure which solution fits you business needs? Get in touch with our expert sales team right now !
